We’ll always do our best to fulfill your needs and meet your expectations, but it’s important to have things written down so that we both know what’s what, who should do what, and when, and what will happen if something goes wrong. What we do want is what’s best for both parties, now and in the future.
Payments & Billings:
We’re sure you understand how important it is as a small business that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to stick tight to the following payment schedule.
Design time is billed in one of 3 ways:
1. Hourly at $75 per hour, billed in 15-minute increments.
2. Pre-paid credit blocks: see redfivedesignco.com/investment/
3. Subscription Plans: see redfivedesignco.com/investment/
Rush requests (jobs needed in less than 24 hours) will be billed an additional $25 per hour rush fee.
Printing is billed and quoted per project and in addition to design time unless otherwise noted.
We will invoice upon approval of your project before releasing or printing files. All payments must be paid in full before file release or submitting to the printer.
Our payment terms are 15 days from the date of invoice. All proposals are quoted in US Dollars, and payments will be made at the equivalent conversion rate at the date the transfer is made.
The appropriate bank account details will be printed on our electronic invoice. We reserve the right to charge interest on all overdue debts at the rate of 15% per month or part of a month.
What do both parties agree to by working together?
You: You have the authority to enter into this working partnership on behalf of yourself, your company, or your organization. You’ll give us the assets and information we tell you we need to complete the project. You’ll do this when we ask and provide it in the formats we ask for. You’ll review our work, provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound by the dates we set together. You also agree to stick to the payment schedule set out at the end of this agreement.
You’ll have plenty of opportunities to review our work and provide feedback. We use an online proofing software to provide proofs, and the software allows you to mark up proofs and send feedback.
We’ll carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience.
That said, we can’t guarantee that our work will be error-free and so we can’t be liable to you or any third party for damages, including lost profits, lost savings, or other incidental, consequential or special damages, even if you’ve advised us of them.
Finally, if any provision of this contract shall be unlawful, void, or for any reason is unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
Intellectual property rights
Just to be clear, “Intellectual property rights” means all patents, rights to inventions, copyright (including rights in software) and related rights, trademarks, service marks, get up and trade names, Internet domain names, rights to goodwill, or to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or shall subsist now or in the future in any part of the world.
We’ll own any intellectual property rights we’ve developed prior to or developed separately from this project and not paid for by you. We’ll own the unique combination of these elements that constitutes a complete design, and we’ll license its use to you, exclusively and in perpetuity for this project only, unless we agree otherwise.
Displaying our work
We love to show off our work, so we reserve the right to display all aspects of our creative work, including sketches, work-in-progress designs, and the completed project on our portfolio and in articles on websites, in magazine articles, and in books.