We’ll always do our best to fulfill your needs and meet your expectations, but it’s important to have everything written down so that we both know what’s what—who should do what, when, and what will happen if something goes wrong. Our goal is to ensure what’s best for both parties, now and in the future.
We’re sure you understand how important it is, as a small business, that you pay the invoices we send you promptly. And because we’re sure you’ll want to stay friends, you agree to stick closely to the following payment schedule.
Design time is billed in one of two ways:
Hourly at $90 per hour, billed in 15-minute increments.
VIP Creative Partner Subscription Plans (These have a separate contract with automatic payment).
Rush requests (projects needed in less than 24 hours) may incur an additional $25 per hour rush fee.
Printing:
Printing is quoted and billed per project and is in addition to design time, unless otherwise noted.
We will invoice upon your approval of the project before releasing or printing files. All payments must be made in full before files are released or submitted to the printer.
Payment is due 15 days from the date of the invoice, with the exception of VIP Creative Partner Subscription Plans, which are automatically billed on the first of each month under their separate subscription agreement.
All proposals are quoted in U.S. Dollars, and payments will be made at the equivalent conversion rate on the date the transfer is made.
Payment details will be printed on our electronic invoice. A 3% service charge applies to credit card payments. We reserve the right to charge interest on all overdue balances at a rate of 15% per month, or part thereof.
You (the Client):
You have the authority to enter into this working partnership on behalf of yourself, your company, or your organization. You’ll provide the assets and information we need to complete the project—when we ask for them and in the formats we request.
You’ll review our work, provide feedback, and approve deliverables in a timely manner. Deadlines go both ways, so you’ll also be bound by the dates we set together. You agree to follow the payment schedule set forth in this agreement.
Us (the Designer):
We have the experience and ability to carry out everything agreed upon, and we’ll do it all professionally and on time. We’ll make every effort to meet deadlines and maintain confidentiality regarding all information you provide.
You’ll have plenty of opportunities to review our work and provide feedback. We use an online proofing system that allows you to mark up proofs and submit feedback directly.
If, at any point, you change your mind about what you want delivered or are not happy with the project direction, you agree to pay in full for the time spent up to that point and may then terminate this agreement.
We’ll carry out our work in accordance with good industry practice and the standards expected of a suitably qualified professional.
However, we cannot guarantee our work will be error-free, and therefore cannot be held liable to you or any third party for damages—including lost profits, lost savings, or other incidental, consequential, or special damages—even if you have advised us of them.
Your liability to us is limited to the amount of fees payable under this contract. Similarly, you will not be liable to us or any third party for damages, including lost profits or incidental losses, even if we have advised you of them.
If any provision of this contract is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity of the remaining provisions.
“Intellectual property rights” include all patents, inventions, copyrights (including software), trademarks, service marks, trade names, Internet domain names, goodwill rights, design rights, database rights, confidential information (including know-how), and all similar rights—whether registered or unregistered—and all applications, renewals, or extensions of such rights worldwide.
You guarantee that all elements of text, images, or artwork you provide are either owned by you or that you have permission to use them. When you provide these materials, you agree to protect us from any claim by a third party alleging unauthorized use of their intellectual property.
We guarantee that all elements of the work we deliver are either owned by us or that we have obtained permission to provide them to you. When we provide these materials, we agree to protect you from any third-party claim.
Provided you have paid for the work in full and the contract has not been terminated, we grant you an exclusive, perpetual license to use the design for this specific project.
We retain ownership of any intellectual property created prior to or separately from this project and not paid for by you. We also retain ownership of the unique combination of design elements that constitutes the overall composition. This license is exclusive to you for this project only, unless otherwise agreed.
We love showcasing our work! We reserve the right to display all aspects of our creative process—including sketches, work-in-progress designs, and final deliverables—in our portfolio, on our website, and in articles, publications, or books.